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Ordering

 We now have set postage rates based on your order total.  The rates are listed in the table below:

 Your Order Total:

Postage Will Be:

 $0.01 - $19.99

$9.00

 $20.00 - $149.99

$14.00

 $150.00 - $224.99

$19.00

$225.00 - $274.99

$24.00

 $275 and up

$29.00

 

Please note that the above rates are for Australian customers only.  If you are ordering from overseas, please contact us for a postage quote prior to ordering.

For overseas customers, please also note that some of our printing contracts allow us to post certain items only within Australia.  We suggest you contact us prior to placing an order to check if we are able to ship to your address.  Otherwise, your order may need to be cancelled, and in this case, your payment will be refunded.

There may be some more expensive items which in reality do not cost as much to post. For example, if you were to order IEW's 'Student Intensive Continuation Course', you would be charged a higher rate than the actual postage. In cases such as these, where there is a significant difference, we will refund you the excess postage.

 

Payment

Currently, the only option available when placing the order through our site is Paypal.  However, we are also able to accept payments via Internet Bank Transfer.  Bank details will be provided during checkout, simply email us once payment has been made at:  adnilpress@gmail.com.

 

Terms

We will endeavour to send out your order in a timely fashion.  However, there may be the occasion that something is on backorder.  We will inform you if this is the case.

Most IEW products are printed at our office.  This means it may take a few days for your order to be printed, bound, and made ready.

Please allow up to 28 days for your order to arrive.  However, if you wish to check on the progress of your order at any time, feel free to send us an email. 

Unless your order needs to be boxed, all orders will be posted via Regular or Express Postbag.  These options do carry a tracking number, so if your order is taking longer than expected to arrive, we can easily see where it is at.

 

Returns

We want you to be happy with your purchase.  As we are closing, any product returns need to be back to us before Dec 31st.   If you have ordered something which does not suit, simply send it back and we will organise a refund, less postage. Please remember to use the original packaging, or protect the books using bubble wrap and / or cardboard so that it arrives back to us in its original condition.

As always, if you have any questions or concerns, please email us at: adnilpress@gmail.com